Shipping & Returns Policy

Thank you for shopping with Pink Carpet Art, owned by Belong Enterprises Pty Ltd.

We aim to ensure your experience is smooth

rom checkout to delivery.Please read our Shipping & Returns Policy carefully.

SHIPPING

International shipping is available on request.

Please email inquiries to our customer service team at hello@pinkcarpetart.store or via our website contact page.

Delivery times vary depending on the item and your location.

Most of our items are handcrafted to order.

Please allow up to 7 business days for your order to be processed before shipping.

Shipping fees are calculated at checkout based on your location and order size.

We offer free shipping on US orders over $200.

Once your order is shipped, you will receive a tracking link via email.

Tracking is also available through the Shop app.

Because our items are handcrafted to order, we do not accept returns for change of mind.

If you receive a faulty or incorrect item, please:

● Include photo evidence of the issue

● Submit your request within 3 days of receiving your item

We will assess your claim and offer a replacement if eligible.

If a return is approved, the customer is responsible for return shipping unless the item was damaged or incorrect.

For any shipping or return related inquiries, reach out to us at hello@pinkcarpetart.store or via our website contact page.

Updated: January 2025